Yes, you can choose from a variety of frequencies such as monthly, weekly, or even more than once weekly depending on your preferences. You are eligible to be a member if you get at least one cleaning service done per year. Members receive discounted pricing as well as extra services or perks. You can find all membership details on the services page.

You do have the option to cancel your services. Free of Charge. If it starts happening very often, we may discontinue services, but we don’t believe in charging fees left and right as a small, local, and family operated business.

We have a minimum rate that a service type starts at that is based on square footage. Then, an estimate is formed after viewing the space to be cleaned. Pricing is typically based on size of project as well as the amount of time a project would take. Each service begins at a different rate and there are discounts for clients who have recurring services scheduled. We want to be fair and transparent with our pricing and the starting rates are based on the level of care that we offer. You have the option to choose an hourly rate as well to see which price works best for you.

***Hourly is only available to residential standard cleanings.

Hourly Estimates

Standard Cleaning

• 1 Bedroom,1 Bathroom Home: 2 Hours
• Up to 2 Bedrooms and 1 Bathroom: 3 Hours
• 2 to 3 Bedrooms and 2 Bathrooms: 4 Hours
• 3 to 4 Bedrooms and 3 Bathrooms: 5 Hours
• 4 to 5 Bedrooms and 3 Bathrooms: 6 Hours
• 5 Bedrooms and 4 Bathrooms: 7 Hours

Deep Cleanings Can Take Time Based on Size & Condition Level

• 1 Bed, 1 Bath: 4 Hours
• 2 Beds, 2 Baths: 6 Hours
• 3 Beds, 2 to 3 Baths: 7 Hours
• 4 Beds, 3 to 4 Baths: 8 Hours
• 5 Beds, 4 to 5 Baths: 9 Hours
• Larger Homes or Conditions Requiring Extra Time: 10 to 12 Hours

Please keep in mind that a Deep Cleaning can sometimes take multiple days to complete, so a daily rate would be given in that circumstance. Or other cleaners can be added, but that does raise the rate.

Offices can be cleaned monthly or more often which significantly affects timing

• 1,000 to 1,500 Square Feet: 2 Hours
• 2,500 to 3,000 Square Feet: 3-4 Hours
• 3,500 to 4,000 Square Feet: 4-5 Hours
• 4,500 to 5,000 Square Feet: 5-6 Hours
• 5,000 to 8,000 Square Feet: 6-8 Hours

There are different levels of office cleaning such as nightly wiping down surfaces and taking out trash or weekly cleaning all floors, bathrooms, furniture etc. There are also deep cleanings which can take longer than these given estimates.

Yes, we bring all our own cleaning supplies and equipment for every job. You don’t need to provide anything unless you have a special product you’d like us to use.

Yes, we offer regular cleaning on a schedule that works for you. Whether you need weekly, bi-weekly, or monthly service, we can set up a plan that fits your needs.

Yes, we are fully licensed and insured.  We are also bonded and certified through multiple organizations. You can trust that your property is protected while we’re working.

Yes, we handle cleaning after construction projects and when you’re moving in or out. We make sure the space is spotless and ready for use. We have cleaned for real estate agents, property management companies, apartment complexes, and tenants moving in or out. 

We can help move furniture in or out. We do not have a way to transport a home full of things, but we have two company vans.

Yes, we clean medical offices and spaces with special health needs. We follow strict cleaning standards to help keep these environments safe and hygienic.

Yes, we are trained to handle mold and cleanup after biohazards like bodily fluids. You can rely on us to clean these situations safely and thoroughly. We can also clean grout and mildew. There is not a 100% guarantee, but we will do everything in our power to get it all out.

Yes, we can clean your Airbnb or rental property between guests. We make sure everything is ready, fresh, and welcoming for each new arrival. We just appreciate as much of the schedule as possible in advance. We do use Stride scheduling for Airbnb Owners to schedule us for cleanings.

You can choose a one-time cleaning without signing up for a package. We offer both options so you can pick what works best for your needs and budget.

Right now it is just us in the family, and we will not bring anyone else into your space/property without letting you know and meet the new employee first if you would like that.

You can pay for our cleaning services with cash, credit card, debit card, check, ACH, zelle, cashapp, venmo, paypal, and other arrangements must be discussed before the cleaning. We use QuickBooks Payment Processing and it allows all of these payment types. Payment is usually due at the time of service unless we arrange something different ahead of time and a deposit may be due in advance based on the price, type of cleaning, location, level of work, far out scheduling, etc.

If you are not happy with the cleaning, let us know within 24-48 hours. We will come back and fix any missed areas or concerns at no extra charge. Your satisfaction is important to us.

Yes, we sometimes offer discounts or special deals for new customers, repeat services, or referrals. Ask us about any current promotions when you book or schedule your cleaning.

Most of the time, you do not need to pay a deposit before your cleaning. For larger or special jobs, we may ask for a deposit to hold your appointment. We will let you know if this is needed when you schedule.

Please feel free to email us at either info.cutlercleaningspecialists@gmail.com or philip.cutlerclean@gmail.com 

If you’d like an answer more quickly, please text/call Taylor at (904) 893-1644 or Philip at (678) 230-2189